Bicester Furniture Studio (BFS) Ltd
Terms and Conditions:

Corndell furniture is made and supplied to customer order and therefore bespoke.

It is very important that the order acknowledgement is checked thoroughly. Any changes to the order or cancellation of the order can be accepted within 7 days of order placement. However, any amendments to the order beyond this period will incur a charge of 20% of unit/order if the order has been manufactured.

It is the responsibility of the customer to ensure that they have ordered the correct options of handles/finish and that the furniture will fit in their home.

Our prices displayed are the most current available. However, no commitment to sell at the prices displayed will be made until you receive your written confirmation from us.

All Corndell manufactured goods are supplied within 4-6 weeks of order subject to Corndell workload at the time of order placement.

All furniture shall be supplied adequately packaged for protection to eliminate risk of damage during transit. With the exception of small 1 off items, BFS supply a two man team to deliver all orders to the customers' door free of charge within the mainland UK* (Not N.I.). For NI & non-mainland addresses, please ask for a quote.

If the customer requires delivery of their goods to a specific room, they must ensure a clear and safe passage and take responsibility.

If assembly has been requested at the time of order, this shall be carried out by the delivery team and to the satisfaction of the customer.

All orders are accepted in good faith and shall remain the property of BFS until final payment has been made. No payment is required until after delivery and the customer has had time to unpack and examine their order. Payment may be made by credit card or cheque/cash to BFS ltd - we allow up to 3 days from receipt of goods before giving a courtesy call to request payment.  

BFS supply quality furniture and therefore customer issues are minimal. However, should an issue arise, we promise to resolve as quickly as possible to the customers satisfaction. For minor issues, Corndell may decide to send a replacement part, instruct their technician to perform a home visit or replace the entire unit at their discretion.

We strive to exceed our customers expectations as we want their purchasing experience to be a pleasant one - We offer one of the most competitive packages for Corndell Furniture across the country.

We are a Corndell specialist retailer as we only sell Corndell Furniture.

We provide technical support for the Corndell collections.

We provide peace of mind by not demanding payment before delivery.

We offer an exceptional back up service when required.

We provide free delivery across mainland UK*.

Buy with confidence and peace of mind - No payment required until after delivery.

*Definition of UK Mainland

Post codes in England, Wales and Scotland excluding all areas listed in our definition of 'non UK mainland' below.

*Definition of Non-UK Mainland

Isle of Man (IM), Northern Ireland (BT), Channel Islands (GY and JE), Scilly Isles (TR21), Western Scottish Isles (HS), Orkney (KW), Shetland Isles (ZE) and postcodes AB31-38, AB40-56, IV1-28 , IV30-32, IV36-49, IV51-56, IV63, KA27-28, PA20-38, PA41-49, PA60-70, PH4-44, and PH49-50. All BFPO locations.